We apologize that a particular flavor did not meet your expectations. Unfortunately, we cannot provide a refund based on taste preference alone, nor can we accept returns of opened bottles. However, we would be happy to offer you a different flavor that you may care for more. Please email us directly at support@help.monin.com with your order number and let us know if you have another flavor in mind that you would like to try instead. We'd be happy to have that shipped out to you at no extra cost without needing the other flavor back.
We hope that you will find this information helpful.
If you have any further questions, please contact us via Live Chat online or call us directly at 1 (855) 352-8671.